Report Problem

Please report the issue to us either by email at contact@bulksign.com or directly on our public GitHub issue tracker (requires GitHub account)

Depending on the problem and in which component it occurred , please include the following items :

Dashboard

• the url of the page where the error occurred.

• if possible, please include a screenshot of the problem.

• if it's not possible to add the screenshot and you receive an error message please include that message in your report (including the identifier at the end).

WebSign

• if possible, please include a screenshot of the problem.

• on the left bottom corner of the screen there is a identifier which looks like this. Please include this in your report.

• specify the (preferably UTC) timestamp when the problem occurred

API Request

• the API request identifier

• the (preferably UTC) timestamp of the request